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You can create your account on Peppymode.com by entering and verifying your mobile number or e-mail ID. Click on "Create New Account" after that and fill-up the form to create your Peppymode account.
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When you sign up for your Peppymode.com account, you can enter all your details including your address and phone number onto your account page and it will be recorded for future purposes! This way you do not have to keep filling in your details for every ...
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When signing in, you can click on the 'Forgot Password' link below the sign-up area. You will immediately be redirected to a new page where you will be instructed to fill in your registered email address. Soon after, you will receive an email with a lin...
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Visit the “My Orders” tab in your “My Account” page and you can instantly see the status of specific order and all your past orders.
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We accept all VISA, Mastercard and American Express Credit cards via CCavenue & Paytm Payment Gateway. To pay using your Credit card, you will need your Credit card number, Card expiry date, 3 digit CVV number (Card Verification Value - found on the ...
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There are no hidden charges when you make a purchase on Peppymode.com. The prices listed for all the items are final and all-inclusive except shipping charges. The price you see on the order confirmation page is exactly what you pay. The final order total...
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On the page of “CHECKOUT”, you can enter the discount code and the respective discount will be applied to your order You can then proceed to checkout and pay the remaining amount using any other form of payment. Note: Only one coupon code can be used on...
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We package our products in boxes, which are covered in a plastic layer. We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
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Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on ...
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Unfortunately, Peppymode.com does not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!
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The estimated time of delivery is mentioned in the Item Description Page (where you can zoom and see the details of each item). It may differ from one item to another. Here is an explanation of delivery estimates : Within 3-5 days : For all key metros (...
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Order can be cancelled till the same is out for delivery. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website then select the item or order you want to cancel. In case you are unable to cancel the order fro...
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In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund onc...
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Sure you can! Just add all the products you wish to buy on to your shopping cart and then click on the “checkout” button. This way you can save on any additional shipping and CoD charges!
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Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’. You will get the option in the Checkout Page.
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No, you can place an order as a guest, by just providing your email address for correspondence. However, we highly recommend that you do create a Peppymode account. Not only will you be able to rate and review products, but also you can accumulate Rewa...
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Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address. Also, the customer can use "My Account" Page to see the order status.  In addition, you will...
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Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as a...
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You notify us of any defects in the product or incorrectly shipped at the time of delivery or within 48 hours of receipt of the product. You can either email our Customer Service team - orders@peppymode.com You book a shipping pick up with us and ensure ...
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You can return any product that you have received as long as it satisfies the following conditions- 1. customer invoice 2. all its original packaging and accessories, including the box, manufacturer's packaging if any, dust bags, warranty cards, authent...
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