Need help with your order? Just visit the “Customer Care” section on the website or on the Peppymode App. You could also visit the “My Account” section to track and manage your order.
Did You Know that most of your queries can be answered with the convenience of not having to reach out to us ?
Visit our FAQs Page.
We package our products in boxes, which are covered in a plastic layer. We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on ...
Unfortunately, Peppymode.com does not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!
The estimated time of delivery is mentioned in the Item Description Page (where you can zoom and see the details of each item). It may differ from one item to another. Here is an explanation of delivery estimates : Within 3-5 days : For all key metros (...
Order can be cancelled till the same is out for delivery. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website then select the item or order you want to cancel. In case you are unable to cancel the order fro...
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund onc...
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